GetUcare
IMAGING | TRUST | CARE
Privacy Policy
1. About this Privacy Policy
This Privacy Policy explains how GetUcare (“GetUcare”, “we”, “us” or “our”) collects, uses, stores and protects personal information when you use our website, services or communicate with us.
Our contact details:
GetUcare
182–184 High Street North London E6 2JA England
Email: info@getucare.com
We take the privacy and security of our patients and customers seriously and aim to handle personal information in accordance with applicable UK data protection legislation, including the UK GDPR and Data Protection Act 2018.
2. What GetUcare Does
GetUcare operates behind the scenes to support clinics with patient enquiries, bookings and related administrative services.
In many cases, patient information is provided to us by the relevant clinic so that we can assist with the patient's enquiry, booking or other services requested by the clinic.
GetUcare does not primarily operate as a service for connecting patients with clinics. Our role is to provide administrative and support services to clinics and their patients.
3. Information We Collect
Depending on the services being provided, we may receive, collect or process information including:
Personal information
● Full name
● Date of birth
● Telephone number
● Email address
● Home or correspondence address
● Contact preferences
● Booking information
● Appointment information
● Communications between you and GetUcare
● Information provided through telephone calls, WhatsApp, email or website forms
Health and dental information
Where necessary for the services we provide, we may process information relating to your health or dental treatment, including:
● Dental history
● Medical history relevant to treatment
● Treatment information
● Information about previous or planned procedures
● Dental records supplied by a clinic
● X-rays
● CBCT scans
● Dental photographs
● Other clinical or diagnostic information supplied by a clinic or healthcare provider
Health information is treated as particularly sensitive information under UK data protection law.
Other information
Depending on the circumstances, we may also process:
● Complaint information
● Information about interactions with our staff
● Information required to investigate an issue
● Technical information relating to your use of our website
● Information submitted through online forms
We do not require you to provide information that is unnecessary for the service being provided.